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Front Desk Job Description

Every large company has a front desk, and a professional staff mans every front desk. So what do front desk personnel do? The most important job of front desk employee is to greet customers and other workers as they enter the building. This helps to provide a welcoming feeling for anyone doing business with the company, which provides a variety of positive benefits for business. In addition, they’re also required to know important information about the company and be able to provide it to anyone who asks, especially information about getting around the building and finding particular people. Another duty of front desk staff is to answer phones, take messages, and perform certain minor bookkeeping and office tasks such as writing reports and sending memos. A front desk job is suitable to anyone who works well with other people and is friendly and adaptable. Depending on the specifics of a company’s front desk job description, the educational requirements may be anything from a high school diploma to a bachelor’s degree in English.

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by Susan White on Fri, 07/09/2010 - 01:10

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